Kalie Souto

EDUCATION

High School
Freedom High School | Bethlehem, PA
GPA: 3.9/4.0
Activities: National Honor Society, Dance Team
Accomplishments: Presidential Education Award, Outstanding Community Service Award

Technical School
Bethlehem Area Vocational Technical School | Bethlehem, PA
Area of Study: Culinary Arts and Event Planning
Activities: National Technical Honor Society (Vice President), SkillsUSA
Accomplishments: 2013 SkillsUSA Local Competition Participant
                                2013 SkillsUSA 3rd Place District Winner, Customer Service
                                2013 Bethlehem Rotary Student of the Month, December
                                2014 SkillsUSA 2nd Place Local Competition, Culianry Arts
                                2014 SkillsUSA District Competition Participant, Culinary Arts
                                2014 Bridges Foundation Scholarship Recipient

WORK

Extended Day Assistant Director
Falk Laboratory School | Pittsburgh, PA

Supervise activities of 80 children and 15 student workers; assist with homework, snack preparation and distribution, and movement of children; ensure proper check in/ check out procedures; perform closing procedures; initiate new procedures to maximize efficiency

Adminstrative Intern/Customer Acquisition Intern
IT-CNS, Inc. | Pittsburgh, PA

Updated database contacts by over 240% for new customer acquisition; manage and execute email and phone campaigns to acquire new customers; compile and collect data for feedback; assist with monthly updates for Czech headquarters; adminstrative supports; assist with online marketing campaigns; learn Saftey4Data software

Administrative Assistant - Student Worker
Falk Laboratory School | Pittsburgh, PA

Assist with regular admisntrative duties including sorting mail, answering phone calls, and greeting vistors; assist with attendance of both students and faculty; utilize database software such as FileMakerPro; use Microsoft Office Suite to complete organization tasks; responsible for implementing Vidigami software for use in 2018-2019 school year

Senior Camp Counselor
Bethlehem Township Community Center | Bethlehem, PA

Responsible for supervising and coordinating five junior leaders and about 100 children daily; act as liasion between junior leaders, supervisor, and recreational director; work in cooperation with two other senior leaders to establish a team orientated enviornment; lead program registration; obtained CPR Certification

Team Member
Cyber Quest | Bethlehem, PA

Maintain knowledge of current sales and promotions, policies, and security procedures; Describe game function to customers; Troubleshoot basic problems with games, kiosks, and POS machines; Recommend and obtain prizes based on customer wants/needs; Compute sales, take payments, and operate POS software; Perform opening and closing responsibilities

Extended Day Worker
Falk Laboratory School | Pittsburgh, PA

Supervise activities of around 80 children; assist with homework, snack preparation and distribution, and movement of children; ensure proper check in/ check out procedures

Printer Specialist
Student Computing Services | Pittsburgh, PA

Physically checked 8-10 printers; maintained active printer status via CentreWare on 17-20 printers remotely; change toner, drums, waste cartidges, and paper; troubleshoot problems on hardware or software

Lab Consultant
Student Computing Services | Pittsburgh, PA

Open and close labs; maintain a clean and presentable lab; assist with customer's questions on Microsoft Office, Adobe products, and email servers; have working knowledge of MacOS, Windows 8, and Linux Red Hat to assist customers

Cashier
Giant Food | Bethlehem, PA

Operating POS system, exhbiting customer service skills, making change, returning items

Cashier
Kmart Corporation | Bethlehem, PA

Operating POS system, offering customer service, assisting floor employees with returns and stocking, maintaining front of store appearances, making change

ACTIVITIES

Brother
Phi Alpha Delta, Pre Law Fraternity International

The only pre-law organization on campus working to help students make informed decisions about law school by creating networking abilities, LSAT preparation, and professional development.
Positions held: VP of Service (2017) and service chair (Spring 2016)

Volunteer
Arrival Survival

Complete over 12 hours of service per year with the campus move in program
Positions held: Volunteer (2015) and Supervisor (2016)

Volunteer Tutor
America Reads Challenge

Complete over 100 hours of service; create weekly lesson plans; spend time one on one with student; attend diversity and leadership trainings

Committee Member
Service Leadership Committee

Attend servie events; plan and lead service projects for 5-20 people; participated in leadership development programs; acted as project leaders for large days of service such as MLK Day of Service and Be A Good Neighbor Day

SKILLS

Programming Languages

Experience/proficient in Java, Visual Basic, PHP, HTML, CSS, and MySQL

Software

Experience with FileZilla, MySQL Workbench, Text Editors: Notepad++ and Sublime, Fetch, MAMP, XAMPP, Safety4Data, CentreWare, Pharos Printing Client, GitHub, Microsoft PM, Vidigami, G Suite, Centrify, Apple Configurator 2, Zoho CRM, ApplyYourself

Hard Skills

Reimagining computers, wifi and networks, creating images, deployment and supervision of multiple devices, printer and network mapping, printer installation, software installation and licensing

Soft Skills

Able to listen, accept feedback, adaptable, communication, conflict management/resolution, customer service, deal making, decision making, energetic, highly organized, independent, leadership, management, patience, perform effectively in a deadline environment, punctual

CERTIFICATES

Certificate of Completion

Recognizing and Reporting Child Abuse: Mandated and Permissive Reported in PA

PROJECTS

Opioid Tracker

This was a semester long project form INFSCI 1024 - Analysis of Information Systems that featured team based components as well as individual components. The objective was to explore the Systems Design Life Cycle and be able to present wireframes to our key stakeholders. The project included writing a concept design, a requirements document, reading a RFP, creating a budget, and two presentations. The stakeholders presented us with an issue regarding the Opioid Epidemic and our role was to develop a solution that helped prevent the crisis.

My Recipes Website

This was the final project for my capstone class, INFSCI 1059 - Web Programming course. The project description was to create a website that utilized three services. For my website, I created a site that the user could add websites that contained recipes to a database. Later the user could query the database to find specific recipes based off of names or tags the user attributed to the website initially. The second service the website had was a shopping list. The user could easily add ingredients to the list as they ran out or delete them as they purchased them. Lastly, the third service was a forum. Users could post question or comments and get responses from other users. The forum utilized permission levels, where most users could add topics, reply to posts, and delete their own responses. Users with the admin level of permissions can do anything a regular user can, add a category, and delete categories and any posts. The whole website utilizes a username and password to access it. To access the site you can use 'test' and 'test' as the usernamea and password. The project was mostly focused on the backend development rather than styling, since that is focused on in another course, so it is minimal.

Health At Hand

This was a semester long project form INFSCI 1027 - IT Project Management that featured team based components as well as individual components. The objective was to explore the Systems Design Life Cycle and crucial elements of Project Management and be able to present wireframes to our key stakeholders. The project included writing a project charter/scope statement, a requirements document, reading a RFP, work break down structure, stakeholder management plan, and a presentation. In addition, we utilized Microsoft Project software. The stakeholders presented us with a concept of creating an application to use for research purposes on weight loss and maintaining healthy lifestyles.